L&D PUZZLE
A virtual guide for corporate blended learning program development and evaluation in Adobe Connect, Zoom, Lanes Zoom app, MsTeams for Business, WebEx, Lanes, Miro, Padlet, Mentimeter, Kahoot, and Google Forms
L&D puzzle is a non-commercial educational virtual guide for corporate learning program design, delivery, and analysis via various services and platforms created by leading L&D experts with support of Lanes Academy.

With this guide, it will be much easier to find technological solutions for synchronous, asynchronous, and blended learning. Trainers get the opportunity to carry out engaging training easily and effectively, instructional designers are able develop, launch and improve programs as 1-2-3, and managers plan, schedule, evaluate and improve corporate learning process smoothly.

The virtual guide is developed according to the ADDIE framework, a popular corporate learning design model, and covers the path from getting the task to the evaluation of the training results.

How to use the L&D puzzle?

Use the web builder at any stage of design, development, implementation, or evaluation of your learning program!
Step 1.

Analysis

The development of a corporate training program begins with receiving a request from the customer and the creation of a customized training program for their business. At this stage, HCM (Human Capital Management) systems are sometimes used – more often for accounting applications or measuring the workload of the training department. We have included this stage in the map without reviewing the platforms.
Step 2.
Design
After signing an agreement with the client, the team proceeds to choose the type of training by looking at the organization's top tier: Where is the best place to implement this request? We incorporate popular corporate learning program designs: synchronous online learning, asynchronous online learning, and blended learning. What functions do the services and platforms need to implement each of these solution delivery formats?
Next, the team evaluates resources and opportunities, compares them with learning objectives and outcomes, and selects content presentation methods. Some services and platforms for learning include ILT (Instructor Led Training), vILT (virtual Instructor Led Training), webinars, workshops, or facilitation.
In addition, instructional designers think about how the group and the trainer will interact during training and what will be the secondary (backup) communication channels. See which services and platforms have messaging functionality that will allow you to stay in touch with the group throughout the entire training program — in and out of the classroom.
Step 3.

Development

After the forms and formats are defined, the training scenario is developed; exercises and activities, homework, checklists, and tests are created. Here, you will find the instructional design procedures for creating learning activities and materials by using various services and platforms.
Step 4.

Implementation

After the scripts, activities, and tasks are created, you reach an important stage — the implementation of the plan. The program is being tested here, and we also indicated in the guide how to implement it in different services and platforms. We have included useful hacks from our experience for you to use.
Also, at the implementation stage, the training program is shared with the trainers, and the trainers' staff will be assessed and certified to make sure they are competent for conducting the learning program. These processes will allow the team of authors who developed the learning program to convey important points of the upcoming training and be reassured that the learning objectives will be completed. See what options different services and platforms have for this.
Next, the training manager of the corporate university plans training groups, schedules the trainers and participants, and sends invitations. To learn how this happens with different services and platforms, refer to the special section in the Implementation block.
Here, you will see what a trainer needs to do to conduct each learning activity in different services and platforms.
Step 5.

Evaluation

In this block of the map, is an overview of what data different services and platforms use to evaluate training during synchronous learning. You can find out which types of data are collected during and after training and how to access it.
We have compiled metrics about the learning process, reactions to content, and the behavior of participants and the trainer. This data is useful at every stage of program development and delivery and can be used to improve the quality of the learning program.